1. General Terms
    1. This Client Agreement and the General Terms & Conditions (hereinafter referred to as “Agreement”) are subject to your acknowledgement prior to opening an account with Binary24. By opening an account and using our services you confirm that you have read and understood the Agreement and that you unconditionally agree to accept it and be bounded by its provisions. In case you do not agree (partially or wholly) with the terms set forth in the Agreement, please do not proceed with registering with Binary24
    2. Please note that when you hold unverified account the Company will only allow you to deposit crypto currencies.
    3. The Agreement is settled between Binary24 Ltd, Company Number 142327 having its principal address at Suite 102, Ground Floor, Blake Building, Corner Eyre & Hutson Streets, Belize City, Belize, operating under the trading name “Binary24” (hereinafter referred to as the “Company”) and yourself (hereinafter referred to as the “Client”).
    4. The Client understands that the Agreement can only be in effect if the Client is of legal age. Under no circumstances shall the Company provide any services to any person under 18. All the accounts, data, history, log files and any other information of such persons shall be voided immediately without any possibility of restoration.
  2. Services
    1. The scope of the services offered by the Company comprises:
      1. The trading platform designed for binary options trading via the Internet
      2. Execution of binary options trading orders
      3. Any other services offered via www.binary24.com or the trading platform that are rendered by the third party providers.
    2. Services covered by this Agreement and Terms of Use are not addressed to:
      1. regulation S ), which is an executive act to the US Securities Act of 1933 (US Securities Act 1933) and to persons staying in the United States and to persons who are residents of countries whose jurisdiction requires prior registration of issue of securities or information obligations of the Issuer, such as Canada or Japan.
      2. residents of Algeria, Cuba, Ecuador, Islamic Republic of Iran, Iraq, Myanmar and North Korea.
      3. The amendments of the restricted countries list can be performed by the Company at any time without prior notice whenever deemed necessary.
    3. The Company uses clients’ personal information only as required to provide quality service and security to its clients. This information helps the Company to improve its services, customize browsing experience and enables it to inform its clients of additional products, services or promotions relevant to clients and in this respect the clients hereby consent to the usage of this data for such purposes. If the clients do not want to receive such information for any reason, they can contact the Company using the following address: support@binary24.com
  3. Account Activation
    1. Upon registration with Binary24 and as a result acceptance of the Agreement, a Client shall be provided with an account at Binary24. The account owner data as well as other relevant details shall be provided by the Client as required by the Company and the regulations.
    2. The information provided, such as the Client’s name, address, phone number, mobile number, email, etc. shall be subject to KYC procedures and verification.
    3. It is the Client’s sole responsibility and obligation to ensure the information provided is correct, complete, true, accurate, relevant and up-to-date.
    4. The provision of misleading, false or outdated information may be considered a legal offence and may lead to the immediate closure of the Client’s account.
    5. In any cases when the Security department has grounds to suspect that an account has been accessed and used by a third party, the Company reserves a right to request a video call to confirm the Client's identity.
    6. As part of the AML policy the client shall be required to verify his/her account information prior to performing any financial or trading transactions. The verification shall include the submission of a color passport/ID card copy, a proof of the residence address, a proof of possessing a credit card (if applicable) and other documents as required by the EU AML directives. The scope of the documents required can be amended by the Company in accordance with the legal regulations.
    7. If requested documents are not provided within 30 days, the Company has the right to refund the deposit and terminate the account. Profits or losses will not be reimbursed in such cases.
  4. Clients’ obligations
    1. By entering the agreement the Client unconditionally confirms that:
      1. All the personal data provided by the Client upon opening the account with Binary24 are accurate, up-to-date, correct and true
      2. The Client is of legal age.
      3. The Client is the sole owner and beneficiary of his/her account
      4. It is the Client’s sole responsibility to ensure that there are no legal or any other causes preventing him/her from using the Company’s services. The Company shall not be liable for using its services in the jurisdictions which restrict or prohibit binary options trading in any way. Such cases shall be considered abusing the Company’s services and the Company shall not bear any responsibility for the legal consequences of such actions.
      5. The funds deposited by the Client have a legal origin and do not originate from any sort of criminal activity or any other activity prohibited by the law.
    2. The funds deposited by the Client have a legal origin and do not originate from any sort of criminal activity or any other activity prohibited by the law.
    3. The Client understands and accepts the risks involved in the binary options trading. The Client has read and understood the Risk Notice available at www.binary24.com prior to opening an account with Binary24.
    4. The Client acknowledges that the Company shall not be liable for any technical malfunctions of whatever nature on the Client’s side. Such may include (but are not limited to): internet connection malfunctions, delays, blackouts, losses of data and speed between the Company’s servers and the Client’s device(s), any errors or bugs related to any third party (i.e. not provided and/or developed by the Company) software, any disconnections or other malfunctions of any nature on whatever internet provider’s behalf, any losses of data on the Client’s side, any operating system failures, any hardware or software breakdowns on the Client’s side, any malwares, vulnerabilities or viruses, etc. The Company shall not be liable for losses incurred as a result of the abovementioned events.
    5. The Client acknowledges that under no circumstances does the Company guarantee flawless and rapid access to the website and/or platform in all the regions of the world, through all the providers and all the other means of communication. The Company shall not be responsible for any failures resulting from the inadequate conditions of an internet connection in various regions as well as any other losses caused by connectivity issues, which the Company cannot influence.
    6. The Client shall be solely responsible for his/her taxation obligations, governmental fees or any other liabilities implied by the law and shall fulfill them on his/her own. Under no circumstances shall the Company act as a tax agent or accept any claims or obligations in this respect.
  5. Electronic Trading
    1. The Client acknowledges that the provision of the services may involve information being transported over an open network. Information is therefore transmitted regularly and without control across borders. The Company takes reasonable steps to avoid information being intercepted and read by third parties, by utilizing techniques such as encryption. However, it is not always possible to avoid someone other than the Company from gaining access to information about the Client and the Client dealings with the Company.
    2. The Company is not responsible for any power cuts or failures that prevent the use of the system and/or the trading platform and cannot be responsible for not fulfilling any obligations under this agreement because of network connection or electricity failures.
    3. The Client using the trading platform can give only the following trading orders: UP– to buy an option; DOWN – to sell an option;
    4. Orders can be transmitted for execution only within the operating (trading) time.
    5. The Client acknowledges and agrees that the Company has the right to close any transaction, at its sole and absolute discretion without providing prior notice to the Client if the underlying asset or contract on which the transaction is based settles on an expiry date as determined by the relevant financial market, in which the said asset is traded (such time referred to as the 'Closing Time' and the relevant expiring transaction referred to as an 'Expiring Transaction'). The Company will not be obliged to take actions to roll over an open position in an Expiring Transaction.
    6. The graphs displayed on the Trading Platform are indicative. Thus, the Company does not guarantee that the transaction that was transmitted for execution will be made at the same prices specified in the Trading Platform at the time of the Client transactions.
    7. The price displayed on the Trading Platform is calculated as: (Bid + Ask) / 2
    8. If during the time between the purchase and the expiration of a binary option, relating to stock as the underlying asset, the stock has been split or reverse split, then the binary option price will be adjusted according to the adjustments made to the stock price in the relevant market where it is traded.
  6. Trading Abuse
    1. The Client unconditionally agrees that some of the existing trading practices (whether performed intentionally or not) shall be considered abusive by the Company and shall lead to the account termination. Such may include (but are not limited to):
      1. Abusing or manipulating the prices/quotes
      2. Abusing system errors
      3. Arbitrage trading or latency arbitrage
    2. It will remain the Company’s policy to ensure the Client’s convenience and positive experience and to interpret any doubts in favour of the Client. Yet, whenever the Company shall have grounds to believe that the Client intentionally abuses or manipulates the platform, the Company reserves the right to terminate such an account, modify or close existing orders, as well as decline or cancel closed orders. The Company reserves the right to take appropriate preventive measures to protect itself from any kind of abuse and/or manipulation.
    3. According to the Company's policy operations using multiple accounts are prohibited. It is not allowed to trade using a third party's account or give credentials to a third party to perform trading on your account.
    4. Upon the discovery of such actions the Company reserves the right to terminate all involved accounts without any reimbursement of profit/losses.
  7. Record Keeping
    1. The Client acknowledges that all the phone conversations, live chat logs, emails and other conversations shall be recorded by the Company.
    2. The records shall remain the Company’s property during the whole storage time.
    3. Under no circumstances shall the Company disclose any information contained in the records unless requested under a court order or any other legally binding.
  8. Payments
    1. The Client has the right to withdraw funds from his/her account at any time as per his/her own decision.
    2. All withdrawals from the Client’s account, regardless of the amount, shall only be performed via withdrawal requests submitted by the Client through the platform only. No requests shall be accepted via any other means, such as telephone conversations, live chat, email, etc.
    3. All withdrawals shall undergo an AML compliance check conducted by the Company.
    4. Under no circumstances shall a withdrawal be performed to a third party’s account.
    5. No deposits shall be accepted from third parties. Such deposits shall be refunded immediately. This pertains especially to credit/debit card deposits. The cardholder name must match the account holder name without exceptions. Any deposits failing to comply with this rule shall be voided immediately.
  9. Amendment and termination
    1. The Client acknowledges that the Company has the right to modify the terms of the Agreement at any time giving the Client a written notice five business days prior to such changes. Any such amendments will become effective on the date specified in the notice and will also apply to positions opened and to orders placed prior to such date.
    2. The Client may terminate this Agreement with immediate effect by giving the Company a written notice.
    3. The Company may terminate this Agreement with immediate effect by giving the Client a written notice.
    4. Any such termination will not affect any obligations which have already been incurred by either the Client or the Company with respect to any open position or any legal rights or obligations which may already have arisen under the Agreement or any Transactions and deposit/withdrawal operations made thereunder.
    5. Upon termination of this Agreement, the Company will be entitled without prior notice to the Client to cancel all orders, close open positions on the Client’s trading account, and to cease to grant the Client access to the trading platform.
    6. Upon termination of this Agreement, all amounts payable by the Client to the Company will become immediately due and payable, including but not limited to
      1. all outstanding fees, charges and commissions
      2. any dealing expenses incurred by terminating this Agreement and charges incurred for transferring the Client’s investments to another institution
      3. any losses and expenses caused by closing out any open positions or settling or concluding outstanding obligations incurred by the Company on the Client’s behalf.
  10. Force Majeure
    1. The Company may, in its reasonable opinion, determine that a Force Majeure Event exists, in which case the Company will, in due course, take reasonable steps to inform the Client. A Force Majeure Event includes but is not limited to:
      1. any act, event or occurrence (including but not limited to: any strike, riot or civil commotion, terrorism, war, accident, fire, flood, storm, interruption of power supply, electronic, communication, equipment or supplier failure, civil unrest, statutory provisions, lock-outs) which, in the Company’s reasonable opinion, prevents the Company from maintaining an orderly market for one or more of the instruments;
      2. the suspension, liquidation or closure of any market or the abandonment or failure of any event to which the Company relates its quotes, or the imposition of limits or special or unusual terms on the trading in any such market or on any such event.
    2. If the Company determines in its reasonable opinion that a Force Majeure Event exists (without prejudice to any other rights under the Agreement) the Company may without prior written notice and at any time take any of the following steps:
      1. adjust payouts
      2. close out any or all open positions at such prices as the Company considers in good faith to be appropriate
      3. cancel any or all orders on the Client’s trading account
      4. suspend or modify the application of any or all terms of the Agreement to the extent that the Force Majeure Event makes it impossible or impractical for the Company to comply with them
  11. Miscellaneous
    1. The Company has the right to suspend the Client’s trading account at any time for any good reason with or without written notice to the Client.
    2. In the event that a situation arises that is not covered under the Agreements, the Company will resolve the matter on the basis of good faith and fairness and, where appropriate, by taking such an action as is consistent with market practices.
    3. No single or partial exercise of, or failure or delay in exercising any right, power or remedy (under these terms or as per the law) by the Company shall constitute a waiver by the Company of, or impair or preclude any exercise or further exercise of, that or any other right, power or remedy arising under the Agreement or as per the law.
    4. Any liability of the Client to the Company under the Agreement may in whole or in part be released, compounded, compromised or postponed by the Company at its absolute discretion without affecting any rights in respect of that or any liability not so waived, released, compounded, compromised or postponed. A waiver by the Company of a breach of any of the terms of the Agreement does not constitute a waiver of any other breach and shall not affect the other terms. A waiver by the Company of a breach of any of the terms of the Agreement will not prevent the Company from subsequently requiring compliance with the waived obligation.
    5. The rights and remedies provided to the Company under the Agreement are cumulative and are not exclusive of any rights or remedies provided by law.
  12. Governing law and jurisdiction
    1. This Agreement shall be governed by, and construed in accordance with the laws of Belize.
    2. With respect to any proceedings, the Client irrevocably:
      1. agrees that the courts of Belize shall have exclusive jurisdiction to determine any proceedings
      2. submits to the jurisdiction of Belize courts
      3. waives any objection which the Client may have at any time to the bringing of any proceedings in any such court
      4. agrees not to claim that such proceedings have been brought in an inconvenient forum or that such court does not have jurisdiction over the Client.
    3. Where the Agreement is issued in a language other than English, the English language version shall take precedence in the event of any conflict.